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Buster McGee aim to dispatch your online order on the same business day as date of purchase, for orders received by 4pm AEST. 

Orders received after 4pm AEST will be dispatched on the next Business day. For any orders placed on a Saturday or Sunday, the goods will be dispatched on the following Monday.  Please note our store is closed on Tuesdays.

All deliveries are trackable and Buster McGee will provide you with your tracking number via email.

We use Australia Post for deliveries within Australia and you will be able to track the progress of your delivery via a tracking reference number.

Buster McGee only ships to addresses within Australia and New Zealand

Australia

We offer FREE EXPRESS Post Shipping on all orders over a value of $75 for delivery within Australia.

For orders under $75, the rate will normally be $10 Australian.

New Zealand *

(As of March 2023, We are no longer able to send Fragrances/Parfum to New Zealand due to freight and Customs costs).

We offer FREE Shipping on all orders over a value of AU$150 for delivery to New Zealand.
For orders under AU$150, the rate will normally be $25 Australian.

* For INTERNATIONAL deliveries you are responsible for any applicable taxes and customs duties which may be payable.

We do hope that you have enjoyed shopping with Buster McGee and Online at Bustermcgee.com.au.  Our aim is to create customer delight and to go above and beyond in all of our interactions with our valued customers.  We understand that mistakes can occur sometimes and we will always do our very best to rectify any mistakes which we (Buster McGee) have made.

We also appreciate that no two brands are the same in terms of sizing and fit and so we encourage you to review any sizing charts provided or call the store before finalising any Online purchases, if you have any concerns or questions about an item.

If for any reason you change your mind within 30 days of the original purchase date, you can choose to return your item(s) for either an alternative item/size, or a store credit as outlined in our returns and exchanges policy below. 

Online Purchases made via Bustermcgee.com.au

• Items purchased at full-price can be returned for an exchange or credit note. Please note we do not offer refunds, unless an item is deemed to be faulty (See Faulty items section). The following criteria must be met for an exchange/store credit to be issued:
• All items must be in perfect condition (unworn, unwashed, unused, undamaged) with original pricing tags intact;
• Any items that have been either worn, washed, damaged or altered from their original state (i.e. tags removed) will be returned to you and will not be processed for an exchange or credit note;
• Items can be returned within 30 days of purchase date for an exchange or credit note;
• Buster McGee will not credit any original shipping fees paid and you are responsible for any applicable return shipping fees;
• The total amount credited to you will be less the original shipping charge at the time of purchase (if applicable).

General Returns

Our returns policy period extends to 30 days from the date of purchase.

If 30 days have elapsed since your purchase was made, we are unable able to offer you an exchange or store credit, unless the goods purchased are deemed to be faulty.

To be eligible for a return, your item must be unused and in the same condition that you received it, e.g. It must be in the original packaging with price tags intact.

Several types of goods are exempt from being returned, such as health and personal care items like underwear, socks, caps/hats and grooming products/fragrances.

To process your return, we require a receipt or proof of purchase.

Full Policy can be read here.